Error Codes
Common error codes and how to resolve them.
Bad Gateway
The edge server couldn't reach your origin server. Check that your origin is online and responding.
Solution: Verify your origin server is running and accessible. Check firewall rules.
Service Unavailable
Your origin server is temporarily overloaded or down for maintenance.
Solution: Wait a few minutes and try again. If persistent, check your origin server health.
Gateway Timeout
Your origin server took too long to respond (over 30 seconds).
Solution: Optimize slow database queries or API calls on your origin. Consider increasing timeout limits.
Unknown Error
The origin server returned an unexpected response that couldn't be processed.
Solution: Check your origin server logs for errors. Ensure responses have valid HTTP headers.
Web Server Down
The origin server refused the connection.
Solution: Ensure your web server (Apache, Nginx, etc.) is running. Check firewall settings.
Connection Timed Out
TCP connection to your origin server timed out.
Solution: Check network connectivity to your origin. Verify the origin IP is correct.
Still having issues?
If you're seeing persistent errors, our support team can help diagnose the issue.
Contact Support